Shipping Policy
TEMPEST Network/Laboratories International will ship in stock items within three business days however; on all custom orders, a representative of TEMPEST Network/Laboratories International will contact you to let you know when item has been shipped.  All shipments from TEMPEST Network/Laboratories International are shipped insured.  All orders being paid for by personal check or non-certified funds will be shipped within three days of payment clearing bank account of TEMPEST Network/Laboratories International. 

Refunds and Returns
All returns must be made within five (5) business days of receipt of the order. All orders and merchandise are guaranteed to be in good condition upon receipt.

All special orders are non refundable except if damaged in transit.  If your purchase arrives damaged, return it within five (5) business days for a prompt replacement or credit. If it is not damaged in shipment, then sale is considered final.

All non-special orders can be returned within five (5) business days for a credit for future purchases only (not including shipping and handling charges).  No cash refunds will be made. Return merchandise in the shipping carton in which it was shipped.

Insurance: All orders are insured, and you should insure it as well when returning it.